FAQ’s

A camping hookup lead: This is a special cable designed for outdoor use and is typically 25 meters long. It has a plug on one end that fits into the campsite’s electrical hookup point and a socket on the other end for you to connect your appliances. More info 

Our hook ups are 10 amp: Keep in mind that 10 amps is a lower power supply compared to 16 amp hook-ups, so you’ll need to be mindful of your power usage to avoid overloading the system.

• It’s enough to run basic appliances like lights, a small fridge, phone chargers, and a low-wattage kettle   

For touring pitches, check‑in is from 1pm to 8pm.
For glamping accommodation, check‑in is from 3pm to 8pm.

Arriving earlier than your allocated time can delay important jobs we need to complete between guests — such as cleaning facilities, preparing rental tents, and checking pitches to ensure they meet our high standards. To keep everything running smoothly and ready for you, we kindly ask guests to arrive within the stated times.

If you need to arrive outside these hours, please contact us in advance so we can advise you on the best options.

The departure times are:

• 11:00 AM: Glamping
• 11:00 AM: Touring Pitches

Late departures are possible for a £5 fee, but you need to check the evening before you leave to see if it’s available.

Yes we do have a height barrier

So, to summarize for clarity:

• Entrance Barrier: 2 meters high.
• Oversized Vehicles (over 2m): Must call the campsite to have the barrier opened.

FAQ: What do we need to bring for our Bell Tent stay?

Our Bell Tents are set up to give you a comfortable and cosy glamping experience, with plenty of essentials already provided. Here’s exactly what’s included — and what you’ll need to bring with you.

• A double bed with a fitted sheet
• One double cover
• A long bolster pillow
• 2 single fold‑out chair beds (no bedding provided)
• Low‑voltage kettle and mugs
• Indoor table with 4 stools
• Fire‑effect blow heater
• Lamps with USB charging points
• Outdoor lounge chairs
• Wooden picnic bench with parasol
• Fire pit

To make your stay comfortable, please bring:

• Warm bedding (duvets, sleeping bags, extra blankets, and pillows)
• Bedding for the fold‑out beds if they’ll be used
• Towels
• Cooking equipment (stove, pans, utensils, plates, cutlery, etc.)
• Food and drinks
• Warm clothing for cooler evenings
• A torch or lantern for moving around after dark

If you’d like, I can also create a full glamping packing checklist tailored to your stay.

Our Canvas Cottages are designed to give you a spacious and comfortable glamping experience, with plenty of practical features already set up for you. Here’s what’s included — and what you’ll need to bring.

• 2 double‑bed sleeping compartments (no bedding provided)
• Option to convert the indoor table into a drop‑down double bed
• Low‑voltage kettle and mugs
• Lighting with USB charging points
• Fridge
• Cane furniture in the attached awning area
• Outside Wooden picnic bench with parasol
• Fire pit

To ensure a warm and comfortable stay, please bring:

• All bedding (duvets, sleeping bags, pillows, blankets)
• Bedding for the drop‑down bed if you plan to use it
• Towels
• Cooking equipment (stove, pans, utensils, plates, cutlery, etc.)
• Food and drinks
• Warm clothing for cooler evenings
• Outdoor seating if desired (none are provided outside just a picnic bench)
• A torch or lantern for moving around after dark

If you cancel your booking no later than 7 days before the arrival date, the balance of your payment after deduction of your deposit will be refunded.  If less than 7 days’ notice is given to cancel or postpone your booking, no monies are refundable. 

Should you wish to change the dates of your booking, you may do so up to 2 weeks before your arrival to another later date within the same season.  This is subject to availability and will incur an admin fee of £10. We are unable to alter booking dates with less than 2 weeks’ notice and we cannot transfer your booking into a later season.  If you change your dates of arrival, this is classified as a postponed booking and any subsequent cancellation is not eligible for a refund.  

We completely understand that wet weather can be disappointing, but bookings are not weather‑dependent, so we’re not able to postpone or move a stay due to rain.

You can change the dates of your booking as long as it meets our standard amendment policy:

• You may move your booking up to 2 weeks before arrival
• New dates must be within the same season
• Changes are subject to availability
• A £10 admin fee applies
• We cannot change dates with less than 2 weeks’ notice
• Bookings cannot be moved into a later season
• If you move your booking, it becomes a postponed booking, and any later cancellation is not eligible for a refund

Absolutely — furry four‑legged friends are welcome at Springfield’s. We just ask that your pet stays on a lead while exploring the park and that you scoop the poop so everyone can enjoy their stay.

Not quite — we’re a small and cosy park, so we don’t have a dedicated dog‑walking zone. But your four‑legged explorer is more than welcome to wander around the campsite with you, and we’ve got doggy bins to make life easier.

For pups with extra energy to burn, there’s a lovely disused railway nearby and a great circular walk to enjoy — perfect for stretching legs (yours and theirs).

Not directly from inside the park itself — we’re a small, tucked‑away spot — but you won’t have to go far. Just a short stroll from the park entrance you’ll find the old disused railway line, a lovely, easy path to join.

From there, you can enjoy a gentle wander, head towards the nearby pubs, continue all the way to Cheadle, or take a longer circular route if you’re feeling energetic. It’s a great way to stretch your legs and explore the local area.